The temperature range depends on the model, but most laboratory incubator shakers operate from ambient -15°C up to 60°C, supporting both cooling and heating applications.

While the setpoint can be ambient -15°C, the lowest achievable temperature is approximately 4°C, depending on ambient conditions.

The active relative humidity (RH) control system heats water injected from the Water Carboy to approximately 130°C to generate steam, which is then injected into the chamber to increase humidity levels for sensitive applications.

No. The RH system is designed to add moisture only. To reduce humidity:

• Open the chamber door periodically
• Allow the system to naturally equilibrate
• Lower the RH setpoint

Deionized (DI) water is recommended for optimal performance and to minimize mineral buildup.

Yes. Type I ultrapure water is suitable and provides even higher purity than DI water.

No. Do not add any chemicals or additives to the Water Carboy. The system generates ~130°C steam, which effectively sterilizes the water. Chemicals may:

• Leave residue
• Damage internal components
• Reduce system performance

Shaking diameter (orbit) refers to the circular motion of the platform, typically 25 mm or 50 mm, which determines the mixing pattern.

• Larger orbit diameter (ie. 50mm) = stronger mixing, better aeration, and higher shear force
• Smaller diameter (ie.25mm) = gentler mixing, suitable for delicate samples such mammalian cells

Different laboratory applications require different mixing intensities and oxygen transfer rates. Multiple orbit sizes provide flexibility for:

• Microbial growth
• Cell culture
• Protein expression

No. Shaking performance depends on both RPM and orbit diameter. The same RPM can produce very different results depending on orbit size.

Condensation can occur due to:

• High humidity settings (RH > 80%)
• Moisture released from samples
• Temperature fluctuations caused by external airflow

• Lower RH setpoint
• Open the door periodically
• Avoid direct airflow onto the unit
• Run at elevated temperature (e.g., 60°C) to dry the chamber

Run the unit at 60°C overnight with relative humidity (RH) turned off.
Opening the door beforehand can help release trapped moisture and speed up drying.

No. CO2 dissolved in water forms carbonic acid, which is a weak acid.

Yes. The chamber is made of high-grade stainless steel, which is resistant to mild acidic environments, including those created by CO2 and humidity.

Aluminum forms a natural oxide layer that protects against mild corrosion. Under normal conditions, it will not be damaged.

Minimal space is required for heat dissipation; however, proper ventilation is needed. A clearance of approximately 10 inches on the right side is recommended to allow adequate airflow and ventilation.

Possible causes:

• Moisture on RH sensor
• Sensor malfunction

Solution:

• Dry the chamber
• Run at 60°C
• Replace the sensor if needed

No. We recommend contacting our service team for support.

Our engineering team will assist remotely and schedule on-site service if needed.

• Serial number
• PO number
• Photos of the issue
• Operational data (if available)

Yes. The unit includes an auto-stop safety feature that detects when the door or lid is opened and automatically stops operation. This helps protect users from hazards and prevents disruption to samples.